> ## Documentation Index
> Fetch the complete documentation index at: https://reaperagent.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.
# Enterprise Overview
> See what Enterprise changes, how your team gets set up, and which features differ from individual plans
export const LimitedOnEnterprise = ({size = "sm", legend = false}) =>
Limited on Enterprise
;
export const NotOnEnterprise = ({size = "sm", legend = false}) =>
Not on Enterprise
;
Reagent Enterprise is a plan for organizations. Unlike individual plans (Lite, Pro and Pro+) and free trials, it doesn't use Reagent's AI models and credits. If you're a studio member, start at [Get Started as a Member](#get-started-as-a-member). If you review Reagent for IT or security, see [How an Account Becomes Enterprise](#how-an-account-becomes-enterprise), [Where Your Data Goes on Enterprise](#where-your-data-goes-on-enterprise) and [When Your License Ends](#when-your-license-ends).
## What Enterprise Changes
* **Your organization's AI model.** Reagent sends its AI requests to an OpenAI-compatible endpoint your organization provides: a gateway such as LiteLLM, OpenRouter or Azure OpenAI, or a model server on the same computer. Answer quality and speed depend on the model you pick.
* **Company single sign-on.** Where your organization enforces SSO, people sign in through your identity provider, and the first SSO sign-in creates a Reagent account or switches an existing password account to SSO. Everyone else, including people exempted at your request, signs in with email and password. See [Single Sign-On](/docs/enterprise/sso).
* **No Reagent credits.** You pay for model use through your own AI provider or infrastructure. In the app, the account row in the sidebar shows **Enterprise** instead of a plan name, and there's no credit bar, plans, upgrades or credit warnings.
* **Some features are off.** Features that send your content to Reagent's servers aren't offered: dialogue transcription, analysis and translation, reference-document uploads, REAPER API search and in-app feedback. REAPER editing, audio analysis, UCS classification, Wwise changes and file tools work as on every plan. See [Feature Availability](#feature-availability).
## How an Account Becomes Enterprise
Enterprise status comes from the email domain of your Reagent account, not from a per-person setting or how someone signs in.
1. Your organization arranges Enterprise with Reagent's team.
2. Reagent's team registers your organization and its email domain, for example `yourstudio.com`.
3. Every Reagent account on exactly that domain becomes an Enterprise account, including accounts created before registration. Subdomain addresses (such as `mail.yourstudio.com`) and personal addresses stay individual accounts.
From then on, those accounts use your organization's endpoint instead of Reagent's models and credits, even before SSO is switched on. Each person sees the **Custom Endpoint** window and can't chat until they enter your endpoint details, so have your endpoint ready before registration. See [Set Up SSO](/docs/enterprise/sso#set-up-sso).
**Before your domain is registered:** cancel any individual plan paid for with a work address (**Manage Subscription** on the reaperagent.com dashboard). It isn't cancelled automatically, and afterward the app can't use the plan or its credits.
**After registration:** don't buy plans or credits on the dashboard. Checkout still works if you sign in with a password, but the app can't use them.
## Get Started as a Member
Setup matches any other plan, except that you usually sign in with company SSO and you connect your organization's AI endpoint. You need:
* Your work email address.
* The **Endpoint URL**, **API key** and **Model ID** from your IT team.
* REAPER with the SWS Extension. See [System Requirements](/docs/getting-started/system-requirements).
Download and install Reagent. See [Quick Start](/docs/getting-started/quickstart).
Click **Sign in to Reagent** and sign in with your company account in your browser, which then hands you back to Reagent.
If the page asks for a password instead of showing **Continue with**, you can sign in with your password. If you expected SSO, retype your email or ask your administrator instead. [Sign In With SSO](/docs/enterprise/sso#sign-in-with-sso) covers each screen.
If you're new to Reagent, enter a display name and, optionally, a few details about how you work.
In the **Custom Endpoint** window, enter the **Endpoint URL**, **API key** and **Model ID**, then click **Apply**. Reagent tests the endpoint first. When the window shows **Connected**, click **Continue**.
Reagent saves the endpoint only on the computer where you enter it and clears it when you sign out, so enter it on each computer you use and again after signing out. To change it later, open **Settings > Endpoint**. See [Custom Endpoint](/docs/enterprise/custom-endpoint).
Load and run the Bridge, a small script that runs inside REAPER, as on any other plan. See [Quick Start](/docs/getting-started/quickstart#4-connect-reagent-to-reaper).
## Feature Availability
Every feature below is also on individual plans and free trials, except rows marked Only on Enterprise. The **Enterprise** column shows how it works on Enterprise, and the notes say what changes, usually that your organization's model does the work.
* Available on Enterprise, with some parts turned off.
* Not offered on Enterprise.
The rest of these docs show only what your plan has. Under **Show docs for** at the top of the sidebar (top of the page on small screens), choose **Enterprise** to see the Enterprise version, or **Individual** for the free trial, Lite, Pro and Pro+. This page always shows both. Your browser remembers the choice, and adding `?plan=enterprise` to a docs link opens it in the Enterprise version.
### AI Model
| Feature | Enterprise | Notes |
| ------------------------------------------------------------------- | ------------------- | ------------------------------------------------------------------------------------------------------------------------------------- |
| Reagent's hosted AI models | | Requests go to your organization's endpoint instead. |
| AI requests go to your organization's endpoint | Only on Enterprise | See [Where Your Data Goes on Enterprise](#where-your-data-goes-on-enterprise). |
| [Connect your organization's endpoint](/docs/enterprise/custom-endpoint) | Only on Enterprise | Required before you can chat. Any OpenAI-compatible endpoint. |
| Choose the model (**Model ID**) | Only on Enterprise | Individual plans have no model picker. |
| Endpoint options | Only on Enterprise | **Provider**, **API**, **Reasoning effort**, **Max output tokens** and **Context window**. |
| Model servers on your own computer | Only on Enterprise | Such as Ollama or vLLM. Plain `http://` works only for `localhost`, `127.0.0.1` and `0.0.0.0`. Still needs an API key or local token. |
| **Settings > Endpoint** | Only on Enterprise | Replaces **Settings > Subscription**. Change your endpoint, or **Clear** it from this computer. |
| Endpoint error messages | Only on Enterprise | Failed replies show your endpoint's own error, plus a network or VPN hint when Reagent can't reach it. |
| Prompt caching | | Reagent doesn't add it on custom endpoints. Your provider may cache prompts on its own. |
### Chat and Files
| Feature | Enterprise | Notes |
| ------------------------------------------------------------------------------ | --------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| [Chatting with Reagent](/docs/features/chat-interface) | Yes | Runs on your organization's model. |
| Automatic chat titles | Yes | Written by your organization's model. |
| Context ring and long-chat summaries | Yes | Summaries are written by your organization's model. Both follow your endpoint's **Context window** setting, or a default for the model family. |
| [Analyst](/docs/features/reaper-tools#memory-and-reference) | Yes | A helper that works through large results. Runs on your organization's model. |
| [Permission modes and approvals](/docs/features/permissions) | Yes | **Default permissions**, **Auto-review** and **Full access**. |
| [Skills](/docs/features/skills) | Yes | Create Variations, UCS Category Lookup and UCS Renamer. |
| [Slash commands](/docs/features/slash-commands) | Yes | Can only use features your account has. |
| Chat history, starred chats, search and **Copy chat** | Yes | Saved on this computer. |
| Working memory | Yes | What Reagent has loaded and found in a chat, saved with the chat on your computer. |
| Send Feedback | | Sending shows "Feedback is disabled for enterprise accounts by your organization policy." Use the [contact form](https://www.reaperagent.com/contact) instead. |
| [File operations](/docs/features/bash-file-operations) | Yes | List, read and search files; move, copy, rename and create folders. Changes follow your permission mode. |
| [Attach images, PDFs and text files](/docs/features/chat-interface#attaching-files) | | Sent with your message to your organization's endpoint, not uploaded to Reagent. Whether the model can read images and PDFs depends on the model. |
| Attach Word (.docx) and Excel (.xlsx) files | | Refused. On individual plans, used only as scripts for dialogue editing. |
| Attach a folder | Yes | Added to your message as a path. |
| Audio and document uploads to Reagent | | On individual plans, dialogue audio is uploaded for transcription, and attached PDF, text, CSV, TSV, Word and Excel files are uploaded for the dialogue editor to use as scripts. |
Also the same on Enterprise: questions Reagent asks you.
### REAPER & Wwise
| Feature | Enterprise | Notes |
| -------------------------------------------------------------- | --------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| [Questions about your project](/docs/features/reaper-tools) | Yes | Tracks, items, markers and regions, plugins, FX parameters and source files. |
| Item editing | Yes | Edit items, trim silence, replace items and add markers. |
| [Write and run ReaScript](/docs/features/reascript) | | Your model writes scripts without looking up REAPER's API documentation. |
| REAPER API search | | Runs on Reagent's servers. |
| [Automatic dialogue editor](/docs/features/dialogue) | | Transcribe, analyze and apply edits, including podcast mode. Transcription and analysis go through Reagent's servers to its AI providers. |
| Dialogue translation | | Goes through Reagent's servers. |
| Dialogue view | | Shows only transcripts, which Enterprise accounts can't create. On individual plans, you can read, search and play lines, and download a PDF. |
| [Dialogue volume leveling](/docs/features/dialogue#volume-leveling) | Yes | **Take volume leveler**. Runs on your computer. |
| [Analyze REAPER items](/docs/features/audio-analysis) | Yes | Spectrum, loudness, silence, transients and peak markers. Runs on your computer; the measurements go to the AI model as text. |
| Audio file tools | Yes | Silence, transients, RMS, waveform and metadata. Work without REAPER or Wwise connected. |
| UCS classification | Yes | Runs on your computer with a bundled model. On a Mac, needs Apple silicon and macOS 14 or later. See [System Requirements](/docs/getting-started/system-requirements#operating-system). |
| [Wwise subagent](/docs/features/wwise) | | Questions, structure checks and debugging. Runs on your organization's model, without Reagent's online Wwise knowledge articles and WAAPI reference lookups. |
| Wwise knowledge and WAAPI reference lookups | | Hosted by Reagent. Turned off for the Wwise subagent on Enterprise, so it works from your model's knowledge and what it reads from your project. |
| Changes to your Wwise project | Yes | Mix changes, creating and editing objects, and scripted batch changes. Only scripted changes roll back automatically if they fail. |
Also the same on Enterprise: Bridge setup and connection, variations and randomizing, rendering, Wwise live mixing, and audio analysis on Wwise source files.
### Account and Sign-In
| Feature | Enterprise | Notes |
| ------------------------------------------------ | --------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| [Plans and credits](/docs/account/plans-and-credits) | | No credit bar, **Settings > Subscription**, upgrades or add-on credits. |
| **Credits Exhausted** and rate-limit messages | | Your endpoint's own errors appear instead. |
| Web dashboard at reaperagent.com | | Its plans, credits and billing don't apply to Enterprise. Company SSO signs you in to the app only. See [How an Account Becomes Enterprise](#how-an-account-becomes-enterprise). |
| [Company single sign-on](/docs/enterprise/sso) | Only on Enterprise | Where your organization enforces SSO. Start sign-in from the app. |
| Create an account with email and password | | Not where your domain enforces SSO. Your first SSO sign-in creates your account instead. |
| SSO setup for your IT team | Only on Enterprise | Reagent's team sends your IT team a setup link for your identity provider. |
| Seat limit | Only on Enterprise | Optional, set with Reagent's team. Each account that signs in with SSO uses a seat. |
| Welcome questions | Yes | Followed by the **Custom Endpoint** window. |
| [Settings pages](/docs/account/settings) | | **General**, **Account**, **Commands**, **Connectors** and **Shortcuts**. |
| Delete your own account | | On individual plans, you delete your account on the **Account** page of the reaperagent.com dashboard (the app has no delete option). On Enterprise, see the next row. |
| Account removal through your administrator | Only on Enterprise | Your administrator removes the person from your identity provider first, then arranges removal with Reagent's team. Without the first step, their next SSO sign-in creates a new account. See [Removing Someone's Access](/docs/enterprise/sso#removing-someone%E2%80%99s-access). |
| Usage analytics and session recording in the app | | See [Where Your Data Goes on Enterprise](#where-your-data-goes-on-enterprise). |
| Automatic updates and **What's New** | Yes | Updates download from GitHub. After an update, release notes load from reaperagent.com. |
Also the same on Enterprise: signing in through your browser.
## Where Your Data Goes on Enterprise
In normal operation on an Enterprise account:
* **AI requests go to your organization's endpoint**, the one in **Settings > Endpoint**. They carry your messages and attachments, the project details Reagent reads from REAPER and Wwise, and tool results such as audio measurements.
* **Some work stays on your computer.** Audio analysis and UCS classification run there, and your chat history and endpoint settings are saved there.
* **A few connections remain.** Reagent's account service handles sign-in and your profile, company SSO goes through WorkOS, release notes come from reaperagent.com and updates come from GitHub. The desktop app sends no usage events or session recordings.
If your network restricts outbound traffic, Reagent needs to reach reaperagent.com, its account database on Supabase, GitHub (for updates) and your endpoint. Your browser also needs WorkOS and your identity provider for SSO sign-in.
For security reviews, [Privacy & Security](/docs/guides/privacy-and-security#enterprise-accounts) is the full reference: it lists each connection and what it sends.
## When Your License Ends
Your organization's access ends at the exact moment your Enterprise contract ends. There's no grace period, and Reagent doesn't send a reminder beforehand. To renew, contact Reagent's team before that date.
From that moment:
* **Nobody at your domain can sign in**, through SSO or with a password, including people exempt from SSO. The sign-in page says that your organization's Reagent license has ended.
* **Reagent locks on every computer at that moment**, even one that's offline. It signs the person out, removes your organization's endpoint details from that computer, and shows "Your organization's Reagent license has ended."
* **Accounts stay Enterprise accounts.** They don't turn into individual accounts, so Reagent never starts sending your people's work to its own AI models.
* **Reagent's team deletes every account at your domain within 30 days** after the end. Chat history saved on people's computers isn't stored in the account, so it stays on those computers.
If your organization renews after the end, before the accounts are deleted, people sign in again and re-enter your endpoint details.
## FAQ
No. Reagent is a desktop app that each person installs, and sign-in and accounts run on Reagent's service. The part you control is the AI model: your endpoint can be a gateway you run or a model server on the same computer.
Only through Reagent's team. They register your organization and email domain, send your IT team the SSO setup link, and can set a seat limit or exempt individual people from SSO at your request. There's no admin dashboard and no SCIM or directory sync.
To remove someone, remove them in your identity provider first, revoke their key in your AI gateway, then ask Reagent's team to remove their account. See [Removing Someone's Access](/docs/enterprise/sso#removing-someone%E2%80%99s-access).
No. Give your people the **Endpoint URL**, **API key** and **Model ID**, and each person enters them in the app. See [Get Started as a Member](#get-started-as-a-member).
Any model your endpoint serves through an OpenAI-compatible API (Chat Completions or the Responses API). Choose one that supports tool calling, because Reagent works by calling tools. The test on **Apply** warns you if the model didn't call a tool. See [Custom Endpoint](/docs/enterprise/custom-endpoint).
Contact Reagent's team through the [contact form](https://www.reaperagent.com/contact?subject=Enterprise%20inquiry).
## Related
How SSO sign-in, seats and exemptions work.
Connect and configure your organization's AI endpoint.
Install Reagent, sign in and connect REAPER.
What Reagent sends, and where.