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Reagent Enterprise is a plan for organizations. Unlike individual plans (Lite, Pro and Pro+) and free trials, it doesn’t use Reagent’s AI models and credits. If you’re a studio member, start at Get Started as a Member. If you review Reagent for IT or security, see How an Account Becomes Enterprise, Where Your Data Goes on Enterprise and When Your License Ends.

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What Enterprise Changes

  • Your organization’s AI model. Reagent sends its AI requests to an OpenAI-compatible endpoint your organization provides: a gateway such as LiteLLM, OpenRouter or Azure OpenAI, or a model server on the same computer. Answer quality and speed depend on the model you pick.
  • Company single sign-on. Where your organization enforces SSO, people sign in through your identity provider, and the first SSO sign-in creates a Reagent account or switches an existing password account to SSO. Everyone else, including people exempted at your request, signs in with email and password. See Single Sign-On.
  • No Reagent credits. You pay for model use through your own AI provider or infrastructure. In the app, the account row in the sidebar shows Enterprise instead of a plan name, and there’s no credit bar, plans, upgrades or credit warnings.
  • Some features are off. Features that send your content to Reagent’s servers aren’t offered: dialogue transcription, analysis and translation, reference-document uploads, REAPER API search and in-app feedback. REAPER editing, audio analysis, UCS classification, Wwise changes and file tools work as on every plan. See Feature Availability.

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How an Account Becomes Enterprise

Enterprise status comes from the email domain of your Reagent account, not from a per-person setting or how someone signs in.
  1. Your organization arranges Enterprise with Reagent’s team.
  2. Reagent’s team registers your organization and its email domain, for example yourstudio.com.
  3. Every Reagent account on exactly that domain becomes an Enterprise account, including accounts created before registration. Subdomain addresses (such as mail.yourstudio.com) and personal addresses stay individual accounts.
From then on, those accounts use your organization’s endpoint instead of Reagent’s models and credits, even before SSO is switched on. Each person sees the Custom Endpoint window and can’t chat until they enter your endpoint details, so have your endpoint ready before registration. See Set Up SSO.
Before your domain is registered: cancel any individual plan paid for with a work address (Manage Subscription on the reaperagent.com dashboard). It isn’t cancelled automatically, and afterward the app can’t use the plan or its credits.After registration: don’t buy plans or credits on the dashboard. Checkout still works if you sign in with a password, but the app can’t use them.

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Get Started as a Member

Setup matches any other plan, except that you usually sign in with company SSO and you connect your organization’s AI endpoint. You need:
  • Your work email address.
  • The Endpoint URL, API key and Model ID from your IT team.
  • REAPER with the SWS Extension. See System Requirements.
1

Install Reagent

Download and install Reagent. See Quick Start.
2

Sign in from the app

Click Sign in to Reagent and sign in with your company account in your browser, which then hands you back to Reagent.If the page asks for a password instead of showing Continue with, you can sign in with your password. If you expected SSO, retype your email or ask your administrator instead. Sign In With SSO covers each screen.
3

Answer the welcome questions

If you’re new to Reagent, enter a display name and, optionally, a few details about how you work.
4

Connect your organization's endpoint

In the Custom Endpoint window, enter the Endpoint URL, API key and Model ID, then click Apply. Reagent tests the endpoint first. When the window shows Connected, click Continue.Reagent saves the endpoint only on the computer where you enter it and clears it when you sign out, so enter it on each computer you use and again after signing out. To change it later, open Settings > Endpoint. See Custom Endpoint.
5

Connect Reagent to REAPER

Load and run the Bridge, a small script that runs inside REAPER, as on any other plan. See Quick Start.

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Feature Availability

Every feature below is also on individual plans and free trials, except rows marked Only on Enterprise. The Enterprise column shows how it works on Enterprise, and the notes say what changes, usually that your organization’s model does the work.
  • Available on Enterprise, with some parts turned off.
  • Not offered on Enterprise.
The rest of these docs show only what your plan has. Under Show docs for at the top of the sidebar (top of the page on small screens), choose Enterprise to see the Enterprise version, or Individual for the free trial, Lite, Pro and Pro+. This page always shows both. Your browser remembers the choice, and adding ?plan=enterprise to a docs link opens it in the Enterprise version.

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AI Model

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Chat and Files

Also the same on Enterprise: questions Reagent asks you.

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REAPER & Wwise

Also the same on Enterprise: Bridge setup and connection, variations and randomizing, rendering, Wwise live mixing, and audio analysis on Wwise source files.

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Account and Sign-In

Also the same on Enterprise: signing in through your browser.

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Where Your Data Goes on Enterprise

In normal operation on an Enterprise account:
  • AI requests go to your organization’s endpoint, the one in Settings > Endpoint. They carry your messages and attachments, the project details Reagent reads from REAPER and Wwise, and tool results such as audio measurements.
  • Some work stays on your computer. Audio analysis and UCS classification run there, and your chat history and endpoint settings are saved there.
  • A few connections remain. Reagent’s account service handles sign-in and your profile, company SSO goes through WorkOS, release notes come from reaperagent.com and updates come from GitHub. The desktop app sends no usage events or session recordings.
If your network restricts outbound traffic, Reagent needs to reach reaperagent.com, its account database on Supabase, GitHub (for updates) and your endpoint. Your browser also needs WorkOS and your identity provider for SSO sign-in. For security reviews, Privacy & Security is the full reference: it lists each connection and what it sends.

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When Your License Ends

Your organization’s access ends at the exact moment your Enterprise contract ends. There’s no grace period, and Reagent doesn’t send a reminder beforehand. To renew, contact Reagent’s team before that date. From that moment:
  • Nobody at your domain can sign in, through SSO or with a password, including people exempt from SSO. The sign-in page says that your organization’s Reagent license has ended.
  • Reagent locks on every computer at that moment, even one that’s offline. It signs the person out, removes your organization’s endpoint details from that computer, and shows “Your organization’s Reagent license has ended.”
  • Accounts stay Enterprise accounts. They don’t turn into individual accounts, so Reagent never starts sending your people’s work to its own AI models.
  • Reagent’s team deletes every account at your domain within 30 days after the end. Chat history saved on people’s computers isn’t stored in the account, so it stays on those computers.
If your organization renews after the end, before the accounts are deleted, people sign in again and re-enter your endpoint details.

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FAQ

No. Reagent is a desktop app that each person installs, and sign-in and accounts run on Reagent’s service. The part you control is the AI model: your endpoint can be a gateway you run or a model server on the same computer.
Only through Reagent’s team. They register your organization and email domain, send your IT team the SSO setup link, and can set a seat limit or exempt individual people from SSO at your request. There’s no admin dashboard and no SCIM or directory sync.To remove someone, remove them in your identity provider first, revoke their key in your AI gateway, then ask Reagent’s team to remove their account. See Removing Someone’s Access.
No. Give your people the Endpoint URL, API key and Model ID, and each person enters them in the app. See Get Started as a Member.
Any model your endpoint serves through an OpenAI-compatible API (Chat Completions or the Responses API). Choose one that supports tool calling, because Reagent works by calling tools. The test on Apply warns you if the model didn’t call a tool. See Custom Endpoint.
Contact Reagent’s team through the contact form.

Single Sign-On

How SSO sign-in, seats and exemptions work.

Custom Endpoint

Connect and configure your organization’s AI endpoint.

Quick Start

Install Reagent, sign in and connect REAPER.

Privacy & Security

What Reagent sends, and where.