Get Help

New to Reagent? Start with the Quick Start.

Where to Get Help

If you want to	Use
Learn how to do something in REAPER or Wwise	Ask Reagent
Get better results from your requests	Best Practices
See example prompts for common tasks	Example Workflows
Fix a problem, such as REAPER not connecting	Troubleshooting
Fix an Enterprise sign-in problem	Troubleshooting Sign-In
Fix an Enterprise AI model error, such as “Can’t reach your organization’s model endpoint”	Your IT team, then Custom Endpoint troubleshooting
Find out what happens to your data	Privacy & Security
Report a bug or request a feature in the app	Send Feedback
Ask a question or report a problem, even if you can’t sign in	The contact form

Ask Reagent

Ask Reagent how to do something, not only to do it. When REAPER is connected, it can look at your project before it answers.

How do I set up sidechain compression in REAPER?
Which FX are on the selected track, and what does each one do?
What's the difference between a Wwise Random and Switch Container?

What to Include

First install any waiting update (download-arrow button in the title bar) and check the problem is still there. Then include:

What you asked, what you expected, what happened, and any error message
Your Reagent version (Settings > General, under About) and REAPER version
Your operating system and its version, and whether SWS is installed
For connection problems, what Settings > Connectors shows under REAPER Bridge
Whether you use an Enterprise account
For errors and crashes, the relevant lines from ~/Library/Logs/reagent/main.log (macOS) or %APPDATA%\reagent\logs\main.log (Windows). To open the log folder, paste its path into Finder’s Go > Go to Folder… or the File Explorer address bar. Logs can include file paths and project details, so read the lines before you paste them, and remove anything you don’t want to share.

Send Feedback From the App

Click Send Feedback (speech bubble) in the title bar. Pick Bug Report, Feature Request or General, fill in Subject and a Message of at least 10 characters, and click Send. For a bug, include the details in What to Include. Or ask Reagent in chat:

Send the Reagent team a bug report about the problem we just ran into.

Reagent writes the subject and message and asks for approval before sending, unless you’re in Full access mode (see Permissions). The approval card shows the subject but not the message, so ask to see the message first if you want to read it. Both ways send your display name (or your email address if you haven’t set one), your email address, your Reagent version and your operating system, but not your chat history. Paste in any part you need from Copy chat. See Feedback You Send.

Where to Find Things

Title bar buttons are icons without text. Hover over one to see its name.

To do this	Go here
Open Settings	Press `Cmd+,` (macOS) or `Ctrl+,` (Windows), or click your name at the bottom of the sidebar, then Settings
See release notes	View Changelog in Settings > General, or the Changelog
Check the REAPER Bridge	Settings > Connectors, under REAPER Bridge
Install a downloaded update	The download-arrow button in the title bar. Its tooltip shows the new version number.
Copy the whole conversation as Markdown	Copy chat in the title bar, once the chat has messages
See your plan and credits	Settings > Subscription. See Plans and Credits.
Change your organization’s AI endpoint	Settings > Endpoint. See Custom Endpoint.
See keyboard shortcuts	Settings > Shortcuts

Settings

What each Settings tab does.

Get Started

Using Reagent

REAPER & Wwise

Enterprise

Help

Where to Get Help

Ask Reagent

What to Include

Send Feedback From the App

Where to Find Things

Settings

​Where to Get Help

​Ask Reagent

​What to Include

​Send Feedback From the App

​Where to Find Things

​Related

Settings

Where to Get Help

Ask Reagent

What to Include

Send Feedback From the App

Where to Find Things

Related